Questions to Ask Your Waste Disposal Company
Mar 5, 2018
With so many options and so many providers in your area, it can be incredibly difficult to choose a waste disposal company that can properly fit your needs. You are, of course, searching for one that can dispose of waste while simultaneously functioning as a reliable company. However, what are the qualities for which you should be looking? It’s important to fully understand each of the necessary elements of a successful waste disposal company. We’re here to give you all the talking points to consider before you’re ready to choose the right one.
Conduct Online Research
It’s important to know whether or not a waste disposal company has satisfied other customers in the past. If others have found them to be reputable, they probably are. Your best bet to discovering the opinions of other customers is to search online for reviews, comments, and ratings. Dissatisfied customers are more likely to give a review, so a high rating on social media is trustworthy. You’ll notice right away if a waste disposal company is failing in customer service, or service in general. When looking for online comments, be sure to search for the following aspects.
What to Look For
Here are the aspects that you’ll need to take into consideration:
- Employee Standards. Does this company hire the right kind of people? This means they’ll conduct drug tests, do extensive background checks, and provide DOT certified drivers. They should also be providing proper training and regular education.
- Contract Policy. The best policy for contracts is no policy at all. You’ll want to find a waste disposal company that focuses on keeping customers happy, and this includes keeping them free of binding contracts. Customers want to know that, if something goes wrong, they can easily rectify the issue via cancelling the service.
- Local Ownership. A successful waste disposal company will be locally owned, and will not outsource their waste removal services. They will also be entirely OSHA compliant.
- Established Social Media. Does this waste disposal service have a reputable online presence? It’s important to check. This means that they actually care about their company, and are willing to keep up with the necessary means of marketing and online interaction. Active blogs means that they are dedicated to education and service knowledge, as well as understanding that customers should be knowledgeable about the service they are hiring.
Narrowing it Down
Now that you’ve considered all the options, you’ll notice that a lot of waste disposal companies probably possess a lot of these positive qualities. In this case, it’s time to consider BWS. In addition to all of these aspects, we possess aspects that other waste removal companies do not. Some examples include 100% customer satisfaction, no hidden fees, reliable invoices, and a guaranteed best price. If you want the best waste disposal service in Pennsylvania, Maryland, Delaware, Washington D.C., West Virginia, or Virginia, BWS Regulated Waste Solutions is the company you can trust.
"I’ve been using Biomedical Waste Services, Inc. for nearly 20 years! I’ve had superior customer service since day one with no surprises on our invoices."
- Dr. Kim